How it Works
LTV = (ARPU × Gross Margin %) / Monthly Churn Rate %. Note: Startups should use 'Net ARPU' after platform fees.
Interpretation of Results
Investors look for a 3:1 LTV:CAC ratio. If you are at 1:1, you are essentially trading dollars for pennies. Aim for a payback period of under 12 months.